List of Modern IT Job Titles

List of Modern IT Job Titles

Horizons® Bulgaria · List of Job Titles

A Guide to IT Job Titles

We use technology more than ever to connect with friends and family, stay up to date on news, or just for fun — and behind it all are technology professionals who remain in high demand, rarely unemployed for long. This list ranks IT job titles (excluding software development roles, covered in a separate article) by how often they’re searched on Google alongside the word “jobs.”

Hardware & first-line support

Computer Hardware Engineer

Researches, designs, and develops computer systems and components — circuit boards, processors, networks, routers, memory devices — often in a research lab.

Also: Hardware Engineer

Computer Repair Technician

Identifies, troubleshoots, and resolves computer issues — managing assessment, installation, maintenance, and repair of networks and computers.

Also: PC Technician, PC Repair Technician

Customer Support Technician

Provides technical support related to computer systems, hardware, and software, writes training manuals, and keeps technologies running smoothly.

Also: Help Desk Technician

Networks, DevOps & security

Computer Network Technician

Builds and troubleshoots computer networks, works with data communication equipment, and performs backups, disaster recovery, and security testing.

Also: Network Technician

DevOps Engineer

Collaborates with developers and operators to manage code releases, bridging development, testing, and operations to align IT with the wider organization.

Also: Site Reliability Engineer (SRE)

Information Security Analyst

Plans and executes security measures to protect systems and networks, reports breaches and weak spots, and installs protective software and encryption.

Also: Cybersecurity Analyst

Leadership, sales & databases

Director of Information Technology

Manages IT strategy and execution, supervises the IT department, and ensures technology systems support the organization’s goals.

Also: IT Director

Technical Sales Engineer

Uses technical knowledge and sales skills to sell technology products, acting as the key client contact for advice and new product introductions.

Also: Sales Engineer

Oracle Database Administrator

Handles installation, administration, performance tuning, and troubleshooting of Oracle databases, implementing policies for integrity and security.

Also: DBA, Oracle DBA

CRM, engineering & support

Salesforce Administrator

The go-to contact for Salesforce users needing training or troubleshooting within an organization using the popular CRM platform.

Also: Salesforce System Administrator

Computer Engineer

Tests, evaluates, and develops software — from functionality and code through to audits, updates, patches, and new operating systems.

Also: Software Engineer

Computer Support Specialist

Provides technical assistance to customers or employees, resolving issues related to computers, software, and printers, in-house or remotely.

Also: Technical Support Specialist, IT Specialist, Computer Technician

Systems, management & quality

Computer Systems Analyst

Maintains and upgrades existing systems, designs new frameworks, troubleshoots technical issues, and creates system guideline manuals.

Also: Systems Analyst, System Analyst

Information Technology Manager

Coordinates computer and information systems, determining IT needs and implementing systems to meet organizational requirements.

Also: IT Manager, IT Project Manager, IT Consultant

Quality Assurance Analyst

Tests products during the production process to ensure they meet company standards, and may also fix the processes causing software errors.

Also: Quality Analyst, QA Analyst

Consulting, support & data

Information Security Consultant

Handles IT security functions from software security reviews to policy updates, protecting data via firewalls, encryption, and penetration testing.

Also: Cyber Security Analyst, Information Security Analyst

IT Support Technician

Maintains computer systems and networks while helping users with relevant devices and applications — part tech job, part customer service.

Also: Computer Support Specialist, Help Desk Technician, Desktop Support Technician

Database Administrator

Stores, organizes, and manages data, maintaining the data dictionary, monitoring performance, and enforcing organizational standards and security.

Also: DBA

Executive IT & network roles

Chief Information Officer

Sets and leads technology strategy, ensures systems support company goals, and acts as the bridge between IT and the rest of the organization.

Also: CIO

Network Administrator

Deploys, configures, maintains, and monitors network equipment to keep an organization’s LAN, WAN, and internet connectivity running smoothly.

Also: Network Manager

QA Tester

Reviews and implements systematic test plans, testing new and existing software features for defects and collaborating with developers on scope.

Also: Quality Assurance Tester, QA Analyst, Software Quality Assurance Engineer

General IT & architecture

Computer Technician

Serves as technical support across departments, maintains and updates equipment, enforces data security policies, and trains other employees.

Also: IT Technician, Help Desk Technician, Desktop Support Technician

System Administrator

Oversees the upkeep, configuration, and operation of computer systems and servers, determines IT policies, and may supervise technician staff.

Also: SysAdmin, Systems Administrator

Data Architect

Builds complex, accessible, and secure database systems, defining the end use of the database and creating a blueprint for its development and maintenance.

Also: Information Architect, Database Architect, BI Architect, Data Warehouse Architect

And one more
Business Analyst

Interprets data and analyzes results using statistical techniques, developing and implementing data analyses and collection systems that optimize statistical quality and efficiency.

Alternative titles: Data Analyst, Business Intelligence Analyst. To be continued…

Horizons Bulgaria helps companies find the right IT talent across all of these roles — from hardware and networks to security, systems administration, and data architecture.

Contact us for HR services and personnel recruitment

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