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IT Opeations Analyst

Ref.No SESA1109

Schneider Electric is represented in Bulgaria since 1990 ã. Its presence is in two main streams – trade representation and investment in the production plant in Plovdiv. 2007 the company wins Investor of the year and many other prizes.
After a major restructuring of its global IT support the company needs to attract a professional for the new position of



Qualification and experience:

  • University degree in computer sciences or equivalent educational experience
  • At least one year significant and consistent experience with hardware, operating systems and networks
  • Very good knowledge in IT business technologies
  • Solid system background on Windows
  • Knowledge of Linux or Unix is advantage
  • Fluency in Bulgarian and English
  • Knowledge of French will be an advantage
  • Orientation to internal customer and business acumen

Main responsibilities:

  • Provide support to both Bulgarian and European Schneider Employees by taking active role in IT Service Desk
  • Troubleshooting network and desktop hardware and software
  • Resolve network issues and/or escalate to corporate resources
  • Installing, configuring and maintaining network hardware, peripherals and software
  • Participate in global and regional technology and application rollouts
  • Addressing service issues with local service providers
  • Maintain a secure operating environment for the computer systems
  • Assisting users with network access/permissions/security problems
  • Training users on use of systems and applications
  • Collect appropriate data and evaluate/report on problem trends
  • Maintain system documentation, drawings, etc. as appropriate


About the Author

Horizons is a leading recruitment company specializing in expert and middle management positions with 14 years of experience on the Bulgarian market. Our team consists of business oriented consultants with industrial specialization, professional understanding of the business trends and a pro-active approach towards recruiting and hiring through different methodologies and innovations. Horizons owns license №2118 from 27.09.2016.