The employee
You perform the agreed role, follow applicable workplace rules, submit accurate payroll and leave information and raise questions through the designated contact.
Horizons® Bulgaria · Employee information
Working through an Employer of Record in Bulgaria
Understand who employs you, who manages your daily work and how employment contracts, payroll, leave, benefits, support and offboarding are coordinated in an EOR arrangement.
Local contractEmployment terms documented in Bulgaria
Monthly payrollSalary, payslip and statutory deductions
Clear contactsEmployment and operational questions separated
Employee lifecycleOnboarding, changes, leave and offboarding
How the relationship works
Three parties with different responsibilities
The EOR structure should not leave you guessing who handles each issue. Your onboarding documents and contacts should explain the responsibilities of the employee, Horizons® and the client company.
Horizons® Bulgaria
Horizons® is the formal local employer under the agreed structure and manages the employment contract, payroll and defined HR-administration processes.
The client company
The client normally defines your role and manages daily tasks, projects, priorities, business tools, working methods and performance expectations.
Your employment journey
What happens from offer to active employment
The exact sequence depends on the role and documents required, but a clear EOR onboarding normally follows these stages.
Offer and terms
The role, salary, benefits, work location, start date and reporting relationship are confirmed.
Documents
You provide the information needed for identity, employment and right-to-work checks, where applicable.
Contract
The employment contract and related documents are prepared, reviewed and signed before the agreed start.
Onboarding
Horizons® covers the employment administration; the client introduces the role, team, systems and work priorities.
Monthly cycle
Approved payroll inputs, leave information and employment changes are coordinated through the agreed process.
Practical information
What employees should know
Your signed documents and written policies take priority over general website information. Ask for clarification before signing if any employment term is unclear.
Employment terms and documents
Your contract identifies the employing entity and sets out the agreed position, remuneration, working time, workplace and other employment conditions. Additional policies or job documents may also apply.
Salary and payslips
Horizons® administers payroll using the agreed employment terms and approved monthly inputs. Salary dates, deductions, expense handling and payslip delivery should be explained during onboarding.
Annual and other leave
Leave is coordinated through the agreed approval process. The client normally approves operational timing, while Horizons® records and administers the employment documentation.
Statutory rights and agreed benefits
You receive the statutory entitlements applicable to your employment and any supplementary benefits expressly included in the offer, contract or applicable benefit policy.
Location, equipment and working rules
Remote, hybrid or onsite work must follow the documented arrangement. Confirm workplace, equipment, security, health and safety, expenses and availability expectations.
Changes and offboarding
Contract amendments and termination require a formal process. Notice, final payroll, unused leave, documents and return of property depend on the contract and applicable procedure.
Who should I contact?
Send each question to the right team
The fastest resolution comes from using the contact route provided during onboarding. If you are unsure, Horizons® and the client can coordinate the handover.
Employment administration
Employment documents, payslips, payroll questions, statutory deductions, leave records, agreed benefits, personal-data updates and formal employment changes.
Daily work and performance
Tasks, priorities, deadlines, team coordination, working methods, business systems, project feedback, operational scheduling and performance expectations.
Important
General information does not replace your documents
Your rights and obligations depend on the signed employment contract, applicable policies, agreed benefits and the relevant legal requirements. Keep copies of your documents and ask questions before accepting changes.
Read before signingCheck employer, role, salary, workplace, working time and notice terms.
Keep information currentReport relevant personal, banking and contact changes through the approved route.
Meet payroll deadlinesSubmit timesheets, leave or expense information within the communicated schedule.
Raise concerns earlyUse the designated contacts if a document, payment or working instruction is unclear.
Employee FAQ
Common questions from EOR employees
These answers describe the general operating model. Your contract and onboarding information provide the details for your employment.
Who signs my employment contract?
You sign the employment contract with the legal employing entity named in the document. In the Horizons® EOR model, this is the relevant Horizons® employing entity or the local employing partner confirmed for the arrangement.
Who assigns my daily tasks?
The client company normally assigns your daily tasks, objectives and project priorities. Horizons® handles the agreed formal employment and HR-administration responsibilities.
Who should I contact about payroll?
Use the Horizons® payroll or employee-support contact provided during onboarding. Include the relevant pay period and enough information to identify the issue, without sending sensitive data through an unapproved channel.
How do I request annual leave?
Follow the communicated leave process. The client manager normally confirms operational approval, while Horizons® records and administers the leave documentation. The exact workflow may differ by assignment.
Do EOR employees receive benefits?
EOR employees receive the statutory entitlements applicable to their employment and the supplementary benefits expressly agreed for the role. The package can differ between assignments and should be confirmed in writing.
What happens when the assignment ends?
The next steps depend on the employment contract, the reason for the change and the agreed procedure. Horizons® coordinates the formal employment documents and final payroll, while the client coordinates operational handover and return of business property.
Need clarification?
Ask about an EOR employment arrangement
Contact Horizons® for general information or use the dedicated employee contact provided in your onboarding documents for an existing case.