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Customer Relations Officer

Customer Relations Officer

For our client, a company in the financial services sector, specializing in trading various financial instruments, we are looking for professional to join their expanding team on the position: Customer Relations Officer Responsibilities: Respond to customer inquiries via phone, email, chat or in-person. Provide accurate

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Customer Relations Manager

Customer Relations Manager

For our client, a company in the financial services sector, specializing in trading various financial instruments, we are looking for professional to join their expanding team on the position: Customer Relations Manager Responsibilities: Oversee the customer service team to ensure high-quality interaction with customers through

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How to improve employee engagement

How to improve employee engagement

Employee Engagement – Techniques for Improvement and Benefits Employees are the primary driving force of every company. If they do not feel satisfied in some way, it affects the productivity and progress of the company. In other words, the level of employee engagement determines the

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Practices for effective online onboarding of new employees

Practices for effective online onboarding of new employees

Best practices and tools for effective online onboarding of new employees. Online onboarding of new employees requires a well-planned strategy to compensate the lack of physical presence and ensure successful adaptation of new hires to the team and work environment. Establishing expectations and providing the

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Customer Service Specialist

Customer Service Specialist

Our client, JYSK is an ambitious fast-growing Danish Retail company with a solid financial background that values dedicated hard work. The JYSK business concept focuses on selling quality products with a Scandinavian look and feel at very competitive prices. Due to their growing team, we

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Emotional intelligence in team management

Emotional intelligence in team management

The importance of leaders’ emotional intelligence: a key to better productivity To be on a leadership position in a company, undoubtedly, solid business knowledge related to the development of successful financial, production and marketing strategies is required. However, in addition to these skills, the modern

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Instagram Marketing Assistant

Instagram Marketing Assistant

Our client, Miss Europe Continental is a company that produces successful television productions in the world of international entertainment since 2013. The company’s commercial headquarters is in Sofia, where the managers take care of professional relations with technical partners and are responsible for researching and

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Developing leadership skills in the era of remote work

Developing leadership skills in the era of remote work

Strategies for training and developing leaders in the new work environment Remote work models have become an inevitable part of the modern business environment, changing the way leaders manage their teams. To be successful in this new reality, leaders must develop new specific skills and

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Implementing AI in HR processes

Implementing AI in HR processes

Benefits and drawbacks of implementing Artificial Intelligence in HR processes Due to significant advancements in artificial intelligence systems in recent years, people from nearly every profession are now implementing it into their work. This is particularly evident in the sectors of information technologies and marketing,

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Еmployee satisfaction research methods

Еmployee satisfaction research methods

Why is it important to measure employee satisfaction? The efficiency of a company is directly related to the presence of employees who do their job well. These are people who are satisfied, motivated, enjoy going to work, know how to collaborate, who are open to

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